On June 5, 2020, a story that included G&S and written by Jeannine Matlow discussed, "Caring for your home during COVID-19"

"Geoff Shaule, owner of G&S Window Washing & Gutter Cleaning, Inc. in Troy says gutters and other exterior cleaning services have been uninterrupted, but customers were very understanding when they opted not to do interior windows until now. For exterior work, no-contact service and paperless transactions mean appointments and payments are conducted by phone. Crews call homeowners when they’re on their way so they can start upon arrival.

Initially, they kept a list of homes that required a return visit, like those with hard-to-reach interior windows or mirrors. Now workers will have their temperatures checked and fill out a questionnaire before entering homes. They’ll also wear masks, gloves and foot covers and use hand sanitizer. “It’s been a real team effort,” says Shaule, who shares ideas with similar businesses nationwide to rise to the challenge."